The Online Dispute Resolution Mechanism: Legal solution to E-Commerce Disputes during Covid-19 in Pakistan

Online Dispute Resolution Mechanism

Authors

  • Rabiya Arif
  • Nadia Khadam Fatima Jinnah Women University

Keywords:

Covid-19, e-commerce, ODR, Pakistan, covid

Abstract

Due to COVID-19, governments around the world imposed precautionary measures that restricted people in their movement, but the need for items essential for living remained there, and for the fulfillment of such needs, they quickly turned to online platforms. Pakistan has also witnessed a sudden change in consumer behavior that has accelerated the development of the e-commerce industry of Pakistan. When e-commerce transactions are taking place, corresponding disputes will also arise, so a suitable and effective dispute resolution mechanism is required that will resolve e-commerce disputes, keeping in view the ongoing pandemic situation and the Online Dispute Resolution (ODR) mechanism. ODR is the best-suited mechanism for handling and resolving e-commerce disputes because it is speedy, easy, inexpensive, and capable of providing adequate remedy and does not require physical interaction between the parties in dispute. Hence ODR mechanism needed to be established and enforced in the judicial system of Pakistan. The research studies the ODR from the perspective of a doctrinal research approach.

Author Biography

Rabiya Arif

 

 

The Second article has been published

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Published

2023-09-20

How to Cite

Arif, R., & Khadam, N. (2023). The Online Dispute Resolution Mechanism: Legal solution to E-Commerce Disputes during Covid-19 in Pakistan: Online Dispute Resolution Mechanism. Academic Student Research Journal, 1(1), 11. Retrieved from http://sppc.pk/index.php/asrj/article/view/first